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- Cisco collaboration emphasized enough on their cloud collaboration strategy of providing “one cloud platform” to gain “one core experience” under “one brand name”, i.e., Cisco WebEx. The platform of one global IP network backbone to support a converged technology stack with integrated backend systems. The final objective of this platform is to provide improved core experience so that an end user can exercise features and functionalities in a simple and fast manner, however or wherever (s)he works.
- The Control Hub, the Cisco Spark management tool, now supports customers using both WebEx Meetings and WebEx Teams. The analytics section of the control hub has improved significantly.
- Hybrid architecture of WebEx Teams supports participants joining from any of the meeting type (regular WebEx meetings, PMR meetings, and team meetings).
