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We can perform manual synchronization of id’s in LDAP to Call manager, when data’s are not synced properly between the LDAP and CUCM servers and you are facing some id miss in CUCM which is already created in LDAP. Step1: Login CUCM admin page. Step2: Select system, then LDAP and select LDAP Directory. Step3: SelectContinue reading “To Perform Manual Sync of LDAP ID’s to Call manager”

Step 1 : Go to Navigation> Disaster Recovery System Step 2: From the menu, select Backup > Scheduler Step 3:Click Add New Step 4: Enter the Details Schedule Name Slect the backup DEVICE NAME Slect the Features Step 5:  Configure the scheduler Weekly . Step 6: Click the Save button and then the Ok button on the warning screen Step 7: Click EnableContinue reading “Scheduled Backup Configuration in CUCM”

CUCM Services Call manager runs two category of services Feature Services Network services Feature Services In Cisco Unified Serviceability, the Service Activation window and the Control Center – Feature Services window categorize feature services into the following groups: Database and administration services Performance and monitoring services CM services CTI services CDR services Security services DirectoryContinue reading “CUCM Services”

Route Group Creation: Step1: Login to CUCM admin> Call Routing > Route\Hunt> Route Group. Step2: Click Add New Enter Route Group Name In Route Group Member Information> Select Available Device to add in route group Click Save Route List creation: Step 1: Login to CUCM admin> Call Routing > Route\Hunt> Route List Step 2 :Continue reading “Route Group, Route List and Route Pattern creation”

Step1: Login to  Cisco Unified CallManager Administration Step2: Select Device > Device Settings > Phone Services Step3: Click Add New Step 4: Type Service Name field, Type Service Description field, Type Service URL field, Click Save Create Device User Profile for a User Step1: Choose Device > Device Settings > Device Profile and click Add New. Step2: From the drop down list, select the phone model toContinue reading “Extension Mobility configuration and User profile”

Please follow the below steps to configure a IP Phone. Step 1 Login to CUCM(Cisco Unified Communications Manager) Via internet browser. Step 2 From Cisco Unified CM Administration, choose Device > Phone. Step 3 Click Add New. Step 4 From the Phone Type drop-down list, select the appropriate Cisco IP Phone model. Step 5 ClickContinue reading “Adding a new device and End user in Call Manager”

Call Manager/Communication Manager/CUCM is the call-processing component of the Cisco Unified Communications System. It is an IP-based communications system integrating voice, video, data, and mobility products and applications. It support multi-channel communication over IP like voice, video, and data traffic within a single network infrastructure. CUCM is managing all three traffic types and interfacing with all standards-based network protocols.Continue reading “Call Manager Overview”

When adding reports to favorites request come, the new report should be created and associated with respective team/ team leader/process folder on Cisco Unified Intelligent Center (CUIC) to facilitate real time and historical reporting.  To initiate the adding reports to favorites request, 1. Need to open a CUIC Information’s required: Proposed name for favorite reportContinue reading “Adding reports to favorites”

Download RTMT. — NS Team Follow the below steps to install the RTMT.  Step 1: Need to login UCCX From the Unified CCX Administration menu bar, choose Tools à Plugins. Step 2: 1.Plugins download page will open. 2.Select  Cisco Unified Serviceability Real-Time Monitoring Tool. 3.Click save file and Install.

Network Sloution is one of the most notable communities for Networking professionals. Their focus is on enterprise network strategy and technology, backed up by the top industry research. In addition to reports on case studies, Network features specific categories including platforms, software, security, and analytics. Nwtwork Solution is here to given guidences in networking, aContinue reading “Introduce Of NS”